Terms of service

Last updated: August 2026

Welcome to Silent Status. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our online store. By accessing this website or placing an order, you agree to be bound by these Terms.

1. About Us

Silent Status is a trading name of MACIT LTD, a company registered in England and Wales.

Company Number: 17326858

Registered Office: 293 Bounces Road, London, England, N9 8LP

For any enquiries, please contact us at:

Email: support@silentstatus.co.uk

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

3. Products

We make every effort to ensure that product descriptions, images and colours are displayed as accurately as possible. However, colours may vary depending on your device or screen settings.

All products are subject to availability. We reserve the right to modify, discontinue or update products without prior notice.

4. Pricing

All prices displayed on our website are shown in the applicable currency and include VAT where required by law.

Prices may change at any time without notice. Any price changes will not affect orders that have already been accepted.

5. Orders

When you place an order, you are making an offer to purchase products from Silent Status.

Once your order has been placed, you will receive an email acknowledging receipt of your order. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order where necessary, including but not limited to:

  • Payment cannot be authorised.
  • Fraud or unauthorised activity is suspected.
  • A pricing or product description error has occurred.
  • A product is unavailable.

If payment has already been taken for a cancelled order, a full refund will be issued.

6. Payment

Payment must be successfully authorised before an order enters production.

Payment services such as PayPal, Klarna and other third-party payment providers operate under their own terms and conditions, which you should review before selecting those payment methods.

7. Shipping

Estimated delivery times are provided for guidance only and are not guaranteed.

Silent Status is not responsible for delays caused by courier services, customs authorities or circumstances beyond our reasonable control.

Please refer to our Shipping Policy for further information.

8. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms of Service.

Please read that policy carefully before making a purchase.

9. Intellectual Property

All content available on this website, including but not limited to logos, branding, product designs, graphics, photographs, videos, text and website content, is owned by or licensed to Silent Status and is protected by applicable intellectual property laws.

No content from this website may be copied, reproduced, distributed, modified or used without our prior written permission.

10. Acceptable Use

You agree not to:

  • Use this website for any unlawful purpose.
  • Attempt to interfere with the security or operation of the website.
  • Upload viruses, malicious software or harmful code.
  • Attempt to gain unauthorised access to our systems or customer information.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where such limitation or exclusion is prohibited by applicable law.

To the fullest extent permitted by law, Silent Status shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or the purchase of our products.

Nothing in these Terms affects your statutory consumer rights.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

13. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, legal requirements or the services we provide.

The latest version will always be published on this website.

14. Governing Law

These Terms are governed by the laws of England and Wales.

Any dispute arising from these Terms or your use of this website shall be subject to the jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws provide otherwise.

15. Contact

If you have any questions regarding these Terms of Service, please contact us at:

Email: support@silentstatus.co.uk